At NE Hub, we are committed to delivering your order promptly and efficiently. Please review our shipping policy below:
1. Order Processing:
We aim to dispatch all orders within 1 to 2 business days from the date of purchase, subject to product availability and order verification.
2. Delivery Timeframe:
We strive to deliver your order within 7 days of dispatch. However, please note that delivery times may vary based on your location and any unforeseen circumstances.
3. Shipping Partners:
We work with reputable shipping partners to ensure the safe and timely delivery of your orders.
4. Order Tracking:
Once your order is dispatched, you will receive a tracking number to monitor the progress of your delivery.
5. Shipping Charges:
Shipping charges are calculated at checkout based on your location and the weight of your order.
6. Address Accuracy:
It is your responsibility to provide accurate shipping information. Any additional charges incurred due to incorrect addresses will be at the customer’s expense.
7. Delivery Attempts:
Our shipping partners will make reasonable attempts to deliver your order. If unsuccessful, they may leave a notification or contact you to reschedule.
8. Delayed or Missing Shipments:
In the rare event of a delayed or missing shipment, please contact us at [email protected], and we will promptly assist in resolving the issue.
9. International Shipping:
We offer international shipping. Please note that additional customs duties and taxes may apply, and it is the customer’s responsibility to cover these charges.
10. Contact Information:
For any questions or concerns regarding our shipping policy, contact us at [email protected].
Thank you for choosing NE Hub. We appreciate your understanding and cooperation as we strive to provide a seamless and reliable shipping experience for your Northeastern products.
